More Uniformity Needed in Responsible Gaming Tools

As the concept of adding responsible gaming features to both "brick and mortar" and online gambling sites progresses and grows, a variety of approaches are weakening the concept. For example, online sites operated with United States tend to provide and utilize only those features required by state law. This approach usually leaves out features that are more focused on real "consumer protection" - that is, made available for the specific benefit of the gambling consumer, over and above what "controls" are required by state law. A good example of this is that more sophisticated "limit setting" processes and features could be added that essentially "teach" the player how to avoid losing control. The Safe Gaming System incorporates many more features that can be utilized for true consumer protection. We believe that adopting the SGS model would be much more effective in prevention of excesses that lead to problems.

Online Gambling Development

The latest trends in the newly licensed online gambling sites seem to show that their growth and popularity is lower that expected. This could be related to the publicity and controversy created by those who oppose online gambling. Sheldon Adelson, Chairman of the Las Vegas Sands, has been vociferous in his opposition to online gambling and many powerful people in politics and business have expressed similar views. The basis for their position seems to be that online gambling is much more addictive and harmful that the "brick and mortar" competition. Some studies have shown that this premise may be true. However, there is a missing component that seems to be overlooked in these public opinions. That is, effective consumer protection controls can be integrated into either form of gambling that can level the playing field, making either form of gambling much more safe than the present technology and systems provide. The Safe Gaming System can be applied to either online or brick and mortar venues and provides very comprehensive and effective means to protect the gambling consumer from excessive indulgence. I believe that if online gambling venues would adopt state-of-the-art technology, they would be more safe than brick and mortar venues, as they are currently operating, regardless of the "more easily accessible" factor for online venues.

Gambling Industry Trends

With the continuing expansion of gambling, world-wide, more emphasis by legislators and regulators has been placed on consumer security. For example, Nevada, New Jersey, and Delaware have established protective procedures required to be included in any online gambling system in order to secure licensing for operation. In reviewing the regulations, we find many to be superficial and very basic. A more effective and professional approach is inherent in the Safe Gaming System. This patented system provides a means to employ a comprehensive consumer protection suite without undue expense. Although many regulators are aware of the Safe Gaming System, they avoid it because it does what it was designed to do - protect consumers. Revenue interests on the part of regulators seem to limit adoption of protective features to a very minimum. Comments? Agree? Disagree?

Number of people affected by gambling issues.

After some research, it appears that approximately one person in seven is adversely affected by gambling issues - worldwide. That is over a billion people. I believe that this is a key factor in dictating that we must have strong and effective consumer protection controls and now!

Please share with me your opinions about this issue and suggestions as to how we can increase the rate of adoption of the Safe Gaming System technology.

Gambling Industry outlook on consumer protection software

The gambling industry, especially in the US has not been aggressive in applying consumer protection technology because they collectively view it as a move that would reduce their revenues. Studies have shown that is likely not the case. People who gamble for recreation in a responsible manner can do so for a much longer time than those who have to stop gambling within a short period due to mounting losses (problem gambling). Over a long period of time, the gaming industry loses those customers that gamble inappropriately early on and retains those that gamble for recreation in a responsible manner. The total revenues from the long-term responsible gambler are higher. The responsible gambler loses over the long term but at an affordable level (recreational). Comments??

Questions about consumer protection for online gamblers

It seems that the online gambling sites in newly legalized states of NJ, DE, and NV are implementing only the bare essentials of consumer protection, as required by state law. There are so many protection features that are more effective and would be appropriate to offer --- wonder why not. It seems to indicate that it is not genuine concern for their customers that is driving their consumer protection features, rather just what is absolutely required by state law. Agree? Other opinions? Don't care?

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